- To secure reservations, 50% deposit will be required on booking confirmation. The balance is due upon arrival.
- Deposits are non-refundable if the cancellation occurs within 21 days prior to the arrival date.
- We reserve the right to retain the deposit as a cancellation fee, should we be unable to re-book the room.
- Early departures will be liable for the full amount of prebooked stay.
- In the event of a no-show we will be obliged to charge for the full extent of the pre-booked stay.
- In the event of a cancellation, the following cancellation fee shall apply on your booking
- More than 14 days prior to arrival : 25% cancellation fee
- More than 10 days prior to arrival : 50% cancellation fee
- Less than 7 days prior to arrival :100% cancellation fee
- A 25% administration fee will be deducted under all circumstances after cancellation of ANY booking after a written confirmation has been received via e-mail and invoice has been requested.
- Banking details will be provided upon request.
9 De Villiers Drive
Western Cape - South Africa
Tel: +27 (0) 21 976 2170 Fax: +27 (0) 862 405 211